Cisco e-commerce platform is a custom-built mission-critical platform which accounts for $40+ billion of Cisco’s revenue annually. It’s a suite of 35 different applications and 300+ services that powers product configuration, pricing, quoting and order booking across all Cisco product lines including hardware, software, services and subscriptions. It’s a B2B platform used by the Cisco sales team, partners and direct customers, serving 140,000 unique users across the globe. In order to improve customer experience and business agility, Cisco decided to transition the platform to cloud-native technologies, MongoDB, Elasticsearch and Kafka.
In this session, we will share details around:
- Kafka architecture
- How we are experiencing significant resiliency advantages, zero-downtime deployment and improved performance
- How we’ve implemented Kafka to pass data to 20+ downstream applications, removing point-to-point integrations, batch jobs and standardizing the handshake
- How are we using Kafka for pushing data for machine learning and analytics use cases
- Best practices and lessons learned